Phantom Actor™
Assessment
Identity
Name design
Positioning

North American civic engagements needs the tools and whimsical anarchy of 1960s Amsterdam.

Problem

Position a importer-retailer of a Dutch commuter bicycles—a style of bike unknown to North Americans—in the wintery city of Edmonton.

Challenge

Build context for a style of bike that eschews athletic identity in favour of practical transportation for all, as commonly seen in Europe and Asia.

Opportunity

The retail space can double as an engagement centre for central Edmonton’s engaged citizens, evoking the same spirit of whimsical anarchy that characterised riots and protest in Amsterdam in the ’60s.

Solution

Normaal Bike Shop doubles as a book store and meeting space for citizen engagement, simultaneously arming both the fans of commuter bikes and the civically minded.

Client:

Hoyt Management Inc

Category:

Retail

Location:

Edmonton, Canada

Date:

2022

Status:

Launching 2024

Partners:

City of Amsterdam

Normaal is simply Dutch for “normal.” The name is familiar yet irregular, just like Dutch city bikes. These bicycles are designed differently, intended solely for transportation and not for sport.

The jazzy stencil typeface evokes the “whimsical anarchy” that characterised the White Bikes and creative activism of the Dutch activist movement Provo in the 1960s. These acts intended to get cars off the streets and replace them with foot and bike traffic. And it succeeded.

Tapping into that spirit of civic engagement, Normaal Bike Shop will also retail books by the likes of Jane Jacobs, on subjects of interest to those fighting to make their cities more liveable. Education is the best tool in converting new consumers to users of commuter bikes.

Normaal launched two pop-up shops in Edmonton in 2022 and intends to launch a full retail store in 2024.